High error rate with dashboard and REST API

Incident Report for Buildkite

Resolved

No further issues have been observed.
Posted Jun 30, 2019 - 10:30 UTC

Monitoring

We've resolved the issue and systems are now operational.
Posted Jun 30, 2019 - 08:37 UTC

Identified

We've identified an issue with the puma web servers on our fleet of REST API instances and are working on a fix.
Posted Jun 30, 2019 - 07:19 UTC

Investigating

We're investigating a high error rate on the dashboard and REST API.
Posted Jun 30, 2019 - 07:13 UTC
This incident affected: REST API (REST API) and Web.