Resolved -
While rolling out a change to test a new version of Rails on a small percentage of traffic, some web services were not scaled sufficiently to meet demand. This resulted in a 15 minute period where services did not have sufficient capacity.
Dec 11, 02:05 UTC
Monitoring -
We have identified and rectified an issue with scaling of our API web servers and continue to monitor
Dec 11, 01:16 UTC
Investigating -
We've identified increased latency and error rates on all API requests (REST, GraphQL, Agent API)
Dec 11, 01:02 UTC