Postmortem -
Read details
Sep 29, 06:13 UTC
Resolved -
This incident has been resolved.
Sep 22, 22:45 UTC
Update -
We have seen Agent API latency return to expected levels, and are continuing to monitor the situation closely.
Sep 22, 21:59 UTC
Monitoring -
We have seen Agent API latency return to expected levels, and are continuing to monitor the situation closely.
Sep 22, 21:30 UTC
Update -
Our mitigations have reduced Agent API latency to normal levels, we continue to actively monitor the situation.
Sep 22, 21:00 UTC
Update -
We are currently attempting to mitigate the increased system load by reducing concurrent HTTP processing capacity. We are continuing to investigate this issue.
Sep 22, 20:33 UTC
Update -
We continue investigating this issue and continue to apply mitigations to shed database load
Sep 22, 20:00 UTC
Update -
We are continuing to investigate this issue, we are still experiencing elevated latency
Sep 22, 19:22 UTC
Update -
We are still seeing elevated response time and we are taking actions to shed database load. We continue to investigate the root cause.
Sep 22, 18:41 UTC
Update -
We are still observing a high load on DB, causing performance issues with API. We are investigating to identify the root cause.
Sep 22, 18:05 UTC
Investigating -
We are currently investigating a high-latency issue.
Sep 22, 17:35 UTC