Issues identified with buildkite-agent registration

Incident Report for Buildkite

Resolved

Mitigation strategies worked as expected and now agent registration is back to normal. All systems are stable now.
Posted Aug 26, 2026 - 03:13 UTC

Monitoring

Recovery is underway; we'll keep monitoring until recovery is complete.
Posted Aug 26, 2026 - 02:43 UTC

Update

We have rolled out a few changes to fix the underlying issues and are seeing signs of recovery.

We'll keep monitoring until all systems are fully recovered and communicate once we are confident everything is stable again.
Posted Aug 26, 2026 - 02:36 UTC

Update

We identified issues affecting certain customers when the buildkite-agent attempts to register with Buildkite. When agents are not able to register, builds may start to back up.

We've identified a potential root case and are attempting changes to fix it.
Posted Aug 26, 2026 - 02:02 UTC

Investigating

We're seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.
Posted Aug 26, 2026 - 01:42 UTC
This incident affected: Agent API.