DNS Failures

Incident Report for Buildkite

Resolved

DNS appears to be resolving normally again from all of our monitoring locations. Please double check your DNS provider if you continue seeing issues.
Posted Jul 02, 2018 - 03:24 UTC

Monitoring

We've identified that this seems to only be affecting Google DNS. It seems like there is a general outage for Google DNS. If you are seeing DNS failures for buildkite.com please double check your DNS settings and try your ISP's DNS settings instead. We'll keep an eye on the issues.
Posted Jul 02, 2018 - 02:30 UTC

Investigating

We're seeing intermittent DNS failures for buildkite.com and related subdomains from some locations in North America and India, and possibly elsewhere. It looks like an issue within our upstream DNS provider, and we're waiting on them for an update. Google DNS (8.8.8.8 and 8.8.4.4) seems especially affected.
Posted Jul 02, 2018 - 02:06 UTC
This incident affected: REST API (REST API) and Web, Agent API.